{"id":11809,"date":"2018-03-01T15:19:40","date_gmt":"2018-03-01T14:19:40","guid":{"rendered":"http:\/\/activite-piscine.com\/?p=11809"},"modified":"2018-03-01T15:25:52","modified_gmt":"2018-03-01T14:25:52","slug":"interplast-lance-solution-de-sav-premium","status":"publish","type":"post","link":"https:\/\/activite-piscine.com\/en\/news\/interplast-lance-solution-de-sav-premium\/","title":{"rendered":"Interplast lance sa solution de SAV premium"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-11811 aligncenter\" src=\"http:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus.jpg\" alt=\"Interplast Service plus\" width=\"800\" height=\"253\" srcset=\"https:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus.jpg 800w, https:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus-300x95.jpg 300w, https:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus-768x243.jpg 768w, https:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus-600x190.jpg 600w, https:\/\/activite-piscine.com\/wp-content\/uploads\/2018\/03\/Logos-pictos-indesign-Service-plus-585x185.jpg 585w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>Con\u00e7ue \u00e0 l\u2019intention de tous les professionnels de la piscine, <a href=\"https:\/\/www.interplast.mc\/\" target=\"_blank\" rel=\"noopener\">Interplast<\/a> vient de cr\u00e9er <strong><em>Interplast Service\u00a0+, <\/em><\/strong>une solution de SAV premium dont la vocation est d\u2019apporter encore plus de r\u00e9activit\u00e9 et de confort dans les situations de panne. Ainsi, en cas de dysfonctionnement d\u2019un produit sous garantie et porteur du logo <strong><em>Interplast Service<\/em><\/strong>\u00a0+, <a href=\"https:\/\/www.interplast.mc\/\" target=\"_blank\" rel=\"noopener\">Interplast<\/a> se propose de remplacer sous 48 \u00e0\u00a072\u00a0h la pi\u00e8ce d\u00e9fectueuse, ou d\u2019exp\u00e9dier un produit neuf. La proc\u00e9dure mise en place est simple\u00a0:<\/p>\n<ol>\n<li>identification de la nature du probl\u00e8me et prise de contact t\u00e9l\u00e9phonique\u00a0;<\/li>\n<li>sous 24\u00a0h le support technique <a href=\"https:\/\/www.interplast.mc\/\" target=\"_blank\" rel=\"noopener\">Interplast<\/a> confirme le diagnostic et dans un d\u00e9lai de 48\u00a0h, <a href=\"https:\/\/www.interplast.mc\/\" target=\"_blank\" rel=\"noopener\">Interplast<\/a> proc\u00e8de \u00e0 l\u2019envoi du produit ou de la pi\u00e8ce \u00e0 remplacer accompagn\u00e9 de la facture correspondante (mat\u00e9riel transport)\u00a0;<\/li>\n<li>le professionnel retourne le produit d\u00e9fectueux en port pay\u00e9, accompagn\u00e9 de sa fiche SAV\u00a0;<\/li>\n<li>apr\u00e8s analyse par l\u2019usine du produit concern\u00e9, la prise en charge, ou non, de la garantie et ses modalit\u00e9s seront indiqu\u00e9es.<\/li>\n<\/ol>\n<p class=\"p\"><a href=\"https:\/\/www.interplast.mc\/\" target=\"_blank\" rel=\"noopener\">www.interplast.mc<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Con\u00e7ue \u00e0 l\u2019intention de tous les professionnels de la piscine, Interplast vient de cr\u00e9er Interplast Service\u00a0+, une solution de SAV premium dont la vocation est d\u2019apporter encore plus de r\u00e9activit\u00e9 et de confort dans les situations de panne. Ainsi, en cas de dysfonctionnement d\u2019un produit sous garantie et porteur du logo Interplast Service\u00a0+, Interplast se [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":11814,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,11],"tags":[],"class_list":["post-11809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entreprises","category-news"],"_links":{"self":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts\/11809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/comments?post=11809"}],"version-history":[{"count":0,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts\/11809\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/media\/11814"}],"wp:attachment":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/media?parent=11809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/categories?post=11809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/tags?post=11809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}