{"id":53266,"date":"2026-03-20T12:40:06","date_gmt":"2026-03-20T11:40:06","guid":{"rendered":"https:\/\/activite-piscine.com\/?p=53266"},"modified":"2026-03-23T09:23:28","modified_gmt":"2026-03-23T08:23:28","slug":"fpp-service-piscine-parcours-client-sav","status":"publish","type":"post","link":"https:\/\/activite-piscine.com\/en\/news\/evenements\/fpp-service-piscine-parcours-client-sav\/","title":{"rendered":"L’activit\u00e9 Piscine \u00e9tait pr\u00e9sente aux Assises professionnelles de la Piscine \u00e0 Dijon !"},"content":{"rendered":"

L\u2019occasion d\u2019\u00e9changer avec un large panel d\u2019acteurs de la profession.<\/p>\n\n\n\n

Pour ce premier grand rendez-vous de la saison, c\u2019est le th\u00e8me du service qui a \u00e9t\u00e9 choisi.<\/p>\n\n\n\n

Au programme : un focus sur le parcours client, de l\u2019avant-projet au suivi, le r\u00f4le strat\u00e9gique du SAV comme levier de diff\u00e9renciation, ainsi que des ateliers d\u00e9di\u00e9s \u00e0 la qualit\u00e9 et \u00e0 la communication.<\/p>\n\n\n\n

\u00c0 la fin de l\u2019ann\u00e9e 2025, la F\u00e9d\u00e9ration des Professionnels de la Piscine et du Spa – FPP comptait 1 657 adh\u00e9rents. \u00ab L\u2019ann\u00e9e 2025 fut ardue, mais notre secteur a montr\u00e9 sa r\u00e9silience<\/em> \u00bb souligne St\u00e9phane Figueroa, pr\u00e9sident de la F\u00e9d\u00e9ration.<\/p>\n\n\n\n

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L\u2019occasion d\u2019\u00e9changer avec un large panel d\u2019acteurs de la profession. Pour ce premier grand rendez-vous de la saison, c\u2019est le th\u00e8me du service qui a \u00e9t\u00e9 choisi. Au programme : un focus sur le parcours client, de l\u2019avant-projet au suivi, le r\u00f4le strat\u00e9gique du SAV comme levier de diff\u00e9renciation, ainsi que des ateliers d\u00e9di\u00e9s \u00e0 la […]<\/p>\n","protected":false},"author":18,"featured_media":53271,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[255,44,107,743,137,241,113,752,41,96,564,125,54,754,729,136,717,753,634,294,260,123,249,162,169,302,121,63,554,120,755,536,756,164,195,105],"class_list":["post-53266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenements","tag-acwa","tag-bayrol","tag-bwt","tag-cash-garden","tag-cf-group-france","tag-everblue-piscines","tag-fitt","tag-floatee","tag-fluidra","tag-fpp","tag-fusion-piscine","tag-gaches-chimie","tag-hayward","tag-hydrapro","tag-igarden","tag-klereo","tag-kob","tag-la-boutique-du-kit-solaire","tag-locamex","tag-logyline","tag-maytronics","tag-nextpool","tag-nodipool","tag-ocedis","tag-piscimar","tag-piscine-global-europe","tag-polytropic","tag-pool-technologie","tag-poseidon-spa","tag-regulelectronique","tag-socotec","tag-speck","tag-sudassur","tag-ta","tag-uwe","tag-warmpac"],"_links":{"self":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts\/53266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/comments?post=53266"}],"version-history":[{"count":2,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts\/53266\/revisions"}],"predecessor-version":[{"id":53334,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/posts\/53266\/revisions\/53334"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/media\/53271"}],"wp:attachment":[{"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/media?parent=53266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/categories?post=53266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activite-piscine.com\/en\/wp-json\/wp\/v2\/tags?post=53266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}